A Unique Service Model
We believe that all our colleagues - from the server who takes your order, to the porter who polishes the plates, to the cooks who prepare your food - contribute to your overall experience.
Accordingly, Amali pays every employee an above market, living wage via a 18% hospitality surcharge.
This eliminates the vast pay imbalance between those who prepare your food and those who serve it - a disparity inherent to a gratuity-based system.
Think of it as a European style model in which no further gratuity is necessary or expected.